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Have A Nice Conflict: How To Find Success And Satisfaction In The Most Unlikely Places 9781118202760书籍详细信息
- ISBN：9781118202760
- 作者：暂无作者
- 出版社：暂无出版社
- 出版时间：2012-02
- 页数：240
- 价格：156.40
- 纸张：胶版纸
- 装帧：精装
- 开本：32开
- 语言：未知
- 丛书：暂无丛书
- TAG：暂无
- 豆瓣评分：暂无豆瓣评分
内容简介：
How to successfully navigate and prevent conflict From the
publishers of the popular Strength Deployment Inventory, Have a
Nice Conflict follows one man's fight to rescue his sinking career.
Sales manager John Doyle would consider his career a success-he's
his company's top revenue driver, and his take-charge attitude gets
the job done. However, when he is passed over for
promotion-again-after losing two direct reports, who cite his
abrasive style as their reason for leaving, John is forced to
reassess how he approaches his relationships. With the help of Mac,
an expert in the art of Relationship Awareness Theory, John learns
the three stages of conflict, and how he reacts in each. Once John
recognizes his own values and trigger points, as well those of
other people, he becomes able to better navigate terse situations,
express his points in a way that resonates for other people, and
even avoid conflict altogether. Equipped with this new
understanding of how other people interpret and react to conflict,
John soon finds all the relationships in his life-both at work and
at home-improving. Reveals a practical understanding of how
conflict really works Shows how to recognize its initial stages of
conflict, how to navigate it better to diffuse a situation, and how
to understand the values of the other person to better frame your
point for them Provides guidance for moving beyond conflict to
enhance relationships Includes a five-step framework (anticipate,
prevent, identify, manage, and resolve) and tools for locating
conflict triggers in ourselves and others Anyone can profit from
the tools in this book to understand and take control over
conflict.
书籍目录：
ACKNOWLEDGMENTS
ABOUT THE AUTHORS
Introduction
The Fable
Letter from John
John's Notebook
A summary of learning Dr.Mac's Statement of Philosophy
A philosophical approach to learning as written from the
perspective of Dr. MacWilson Character Assessment Results
SDI assessment results for the characters featured in John's
story
作者介绍：
Tim Scudder , CPA, is the chief executive officer of Personal
Strengths USA and has consulted with the organizational
development, training, and human resources departments of many
corporate, government, education, and not-for-profit organizations.
He is also the author of several experiential training programs.
Michael Patterson , Ed.D., is the vice president of business
development at Personal Strengths USA and an adjunct professor in
the doctoral program at Pepperdine University's Graduate School of
Education and Psychology. He began his career as a U.S. Army
officer and then spent twenty years in a variety of sales,
marketing, and training roles in the pharmaceutical industry. Kent
Mitchell is the vice president of communications for Personal
Strengths USA. He is also an award-winning playwright and
copywriter, and for nearly ten years, ran an advertising design
agency in the Los Angeles area.
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其它内容：
编辑推荐
"A must-read for anyone who wants to master the crucial skill
of preventing and navigating conflict." --Joseph Grenny, coauthor,
Crucial Conversations: Tools for Talking When Stakes Are High "If
you want to recognize conflict sooner, resolve it quicker, and get
better results, read this book!" --Chuck Maisch, president,
Sud-Chemie Inc. "With a powerful message that's certain to improve
your relationships at work and at home, Have a Nice Conflict is not
only a wonderfully fun read, it's also a solidly credible one.
Read, learn, and enjoy." --Jim Kouzes, coauthor, The Leadership
Challenge; Executive Fellow of Leadership, Leavey School of
Business, Santa Clara University "With Have a Nice Conflict , the
authors have captured the music and drama-and sometimes humor-of
real-time conflict, as well as a road map for how to manage and
avoid the conflicts we find ourselves in everyday." --Hile
Rutledge, CEO and owner, Otto Kroeger Associates; coauthor, Type
Talk At Work " Have a Nice Conflict clearly details how to prevent,
manage, and resolve personal and professional conflicts. With sound
advice for those desiring to build partnerships with a positive
win/win outcome, this is recommended reading for every member of
your organization." --Donna L. Crisp, rear admiral, U.S. Navy
(ret.); CEO, Crisp Atwood Group "A great introduction to knowing
yourself and collaborating effectively with others. It's also a
good read; you won't be able to put it down." --Michael Maccoby,
author, The Leaders We Need: And What Makes Us Follow "The authors
seek to empower readers to become masters of their own conflict and
control their own lives. Have a Nice Conflict is a powerful read
for anyone who wants to be able to diffuse life's conflicts more
effectively." --The Midwest Book Review "In telling the story of
John Doyle, Have a Nice Conflict gives us an everyman who faces the
same conflicts-large and small-that each of us experiences every
day at home and in the workplace. Enter Dr. Mac, a combination of
Marley's ghost, Yoda, and Peter Drucker to guide John-and
us-through critical lessons in how to recognize, categorize, and
deal with these conflicts. Within the context of an easy-to-read,
enjoyable story, the authors provide valuable lessons that everyone
who manages or works with people should know." --Mark Allen,
professor, Graziadio School of Business and Management, Pepperdine
University; author, The Corporate University Handbook "This book
gives a positive and easy-to-remember methodology to deal with
conflicts, both large and small." --Peggy Thurmond, former CFO,
McGladrey Capital Markets " Have a Nice Conflict does a superb job
of distilling key personnel concepts into a succinct format that
will be of great benefit to managers and employees alike. This
narrative volume presents the enduring management principles of
psychologist Elias Porter in an eminently sensible and approachable
way. The authors use a case example to illuminate fundamental
concepts in a manner that is both compelling and readable. A
definite addition to the personnel management bookshelf." --Morgan
T. Sammons, dean, California School of Professional Psychology
"With many of the latest popular business books, I fail to make the
link from theory to the practical application of their contents,
but because of the storybook format and application to
relationships beyond business, the link from theoretical to
practical in Have a Nice Conflict was obvious. Once I began seeing
myself in the behaviors of one of the main characters, I couldn't
put it down. Have a Nice Conflict heightened my understanding of
Relationship Awareness Theory and kindled a desire to learn more!"
--Jonathan McGrael, director, training and development, Arbor
Pharmaceuticals "A gem! This book is packed with secrets for
resolving conflict and attaining success. Read it now!" --Mike
Song, coauthor, The Hamster Revolution: Manage Your Email Before It
Manages You "Turning conflict into opportunity is a blend of skill
and art best not left to learning by trial and costly error. The
authors brilliantly take you through John Doyle's personal and
professional journey. I found myself putting the insights to use
the same day I read the book!" --Ron Campbell, president, Center
for Leadership Studies, Situational Leadership "The best learning
comes from stories, and you will not want to put this story down.
The book is well written and full of good wit, with memorable
Relationship Awareness Theory throughout." --Susan M. Hahn,
president, Swan Consulting Group, Inc. " Have a Nice Conflict is
the perfect resource to use in working with student groups,
faculty, and staff. The authors weave the theory and its practical
application in a wonderful and humorous story. As the student
disciplinary officer of the college, I find it also a helpful tool
in mediating conflict to a successful outcome for all parties
involved." --Nikki Schaper, associate dean, student services,
MiraCosta College "This engaging book wonderfully illustrates
skills that will help you turn the conflicts of your daily life
into seeds of positive change-and it shows you how to do it!"
--Tony LoRe, CEO, founder, Youth Mentoring Connection/Urban
Oasis
书籍介绍
How to successfully navigate and prevent conflict From the publishers of the popular Strength Deployment Inventory, Have a Nice Conflict follows one man's fight to rescue his sinking career. Sales manager John Doyle would consider his career a success-he's his company's top revenue driver, and his take-charge attitude gets the job done. However, when he is passed over for promotion-again-after losing two direct reports, who cite his abrasive style as their reason for leaving, John is forced to reassess how he approaches his relationships. With the help of Mac, an expert in the art of Relationship Awareness Theory, John learns the three stages of conflict, and how he reacts in each. Once John recognizes his own values and trigger points, as well those of other people, he becomes able to better navigate terse situations, express his points in a way that resonates for other people, and even avoid conflict altogether. Equipped with this new understanding of how other people interpret and react to conflict, John soon finds all the relationships in his life-both at work and at home-improving. Reveals a practical understanding of how conflict really works Shows how to recognize its initial stages of conflict, how to navigate it better to diffuse a situation, and how to understand the values of the other person to better frame your point for them Provides guidance for moving beyond conflict to enhance relationships Includes a five-step framework (anticipate, prevent, identify, manage, and resolve) and tools for locating conflict triggers in ourselves and others Anyone can profit from the tools in this book to understand and take control over conflict.
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