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（人力资源管理的幻数）THE MAGIC NUMBERS FOR HUMAN RESOURCE MANAGEMENT书籍详细信息
- ISBN：9780470821619
- 作者：暂无作者
- 出版社：暂无出版社
- 出版时间：2005-09
- 页数：178
- 价格：230.50
- 纸张：胶版纸
- 装帧：精装
- 开本：暂无开本
- 语言：未知
- 丛书：暂无丛书
- TAG：暂无
- 豆瓣评分：暂无豆瓣评分
内容简介：
HR measurement has grown in importance as organizations seek to quantify the return on their investments on people programs. With the art and science of HR measurement growing in complexity over the years，Magic Numbers for HR Management drives home the importance of starting with a proper foundation.
To fully appreciate the art of using HR numbers，a manager will do well to begin with a basic grasp of common benchmarks. Which numbers to use and how to use them appropriately depends on the unique context of an organization’s culture. Applied in a manner that supports an organization’s business strategy，HR measurement can be a potent tool to help people managers understand what drives their workforce.
Magic Numbers for HR Management is a no-frills，down-to-earth navigator for those wanting a simple framework to implement HR benchmarking. This book lays down step-by-step formulas on how to use the metrics，followed by explanations on how corporations can use each metric to gain advantage in their people management issues. Students and practitioners with little practical experience of the array of HR metrics will find this book a highly valuable introduction to the world of HR measurement.
Magic Numbers for HR Management provides the firs roadmap to explore the multiple levels of HR information an organization contains. It will also be a handy reference in every HR department and on every manager’s desk.
书籍目录：
Acknowledgements
Glossary
Introduction
Part One: Magic Numbers for Productivity and Efficiency
1 absenteeism rate by job category and job performance
2 accident costs
3 average time for dispute resolution
4 Cost per hire
5 Finance staff as a percentage of total staff
6 Overtime hours
7 The HR budget as a percentage of sales
8 HR staff as a percentage of total staff
9 IT staff as a percentage of total staff
10 Marketing staff as a percentage of total staff
11 Payroll staff as a percentage of total staff
12 Percentage of employees making suggestions
13 Process-cycle time
14 Profit per employee
15 Response time per request for information
16 Sick-leave rate
17 Sick days per full-time equivalent employee per year
18 The cost of medical disbursement by category of ailment
19 Time taken to fill a job vacancy
Part Two: Magic Numbers for Staffing and Learning
20 Staff-turnover cost by recruitment source
21 Employee-engagement index
22 Involuntary staff-turnover rate
23 Turnover rate by job category and job performance
24 Voluntary staff-turnover rate
25 Competency-development expense per employee
26 Training hours per employee
27 Cost per trainee hour
28 Percentage of employees trained, by category
Part Three: Magic Numbers for Talent and Reward
29 Internal-hire probability
30 Retention rate of key employees
31 Range (distribution) of performance-appraisal ratings
32 Job evaluation
33 Firm salary/competitor salary ratio
34 Incentive compensation differential
35 The Black-Scholes method of calculating stock-option values
36 Total compensation expense per employee
Conclusion
Appendix 1
Appendix 2
Index
作者介绍：
Hugh Bucknall，Hugh is a Worldwide Partner of Mercer Human Resource Consutting and the Asia Pacific leader for Mercer’s Human Capita[ Advisory Services business.In his current rote，he sets the strategic direction for the business in Asia Pacific and pro
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This book simply outlines a range of the key measures that any HR , financial or business manager can use to address this situation in a more business like manner. For each definition, there is not only a description of the measure but also why it has vital significance to managing business better. It is written as a basic text book in easy to read language but with a powerful underlying message HR managers must measure the main features of HR in order to get their voice heard at the executive table and make demonstrable impact on business operations.
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